What gets collected when cover is explored, how it is used and the choices available over it at any point.
Information is collected only where it is needed to answer a question about cover or to set up an account. Most of it arrives directly through a form that gets filled in, and nothing is required beyond what the request itself calls for.
Sensitive financial account credentials are never requested through this site, and any message asking for them should be treated as untrustworthy.
Details shared through this site are used to respond to what was asked and to keep an account working properly. They are not repurposed for anything unrelated to that.
Where consent has been given during signup, text messages may be sent about account activity, saved coverage details, request confirmations and reminders connected to an insurance inquiry. Separate consent covers promotional messages about coverage plans.
Consent to receive messages is never a condition of exploring cover or of any purchase. Replying STOP to any message ends them, and replying HELP returns support information. Message frequency varies, and standard message and data rates may apply.
Cookies and similar technologies keep the site functioning, remember preferences between visits and help identify which pages are useful. They do not read files stored on a device or capture anything outside this site.
Browser settings can block or delete cookies at any point. Some parts of the site may behave differently once they are blocked, particularly forms and account access.
Information is shared only where it is necessary to complete what was requested. That may include insurance carriers and underwriters reviewing a coverage request, and technology providers handling hosting, email delivery, messaging or security.
Every provider receives only what their task requires and is expected to protect it under terms at least as protective as those described here. Information may also be disclosed where the law requires it, where a legal claim needs defending, or where it is necessary to protect the safety and rights of others.
Information is kept only for as long as it serves the purpose it was collected for, or for as long as record keeping rules require it to be held. Account details remain in place while an account stays open.
Once information is no longer needed, it is deleted or reduced to a form that can no longer identify anyone.
Technical and organisational safeguards protect the information held, including encrypted transmission, restricted access and routine review of the systems in use. Access is limited to those who genuinely need it to complete a request.
No method of transmitting or storing information online can be guaranteed as completely secure, so absolute security cannot be promised. Anything unusual noticed on an account should be reported using the contact details below.
Control over personal information stays with the person it belongs to. Depending on where someone lives, the following may all be requested.
Requests can be made through the contact details listed below and are answered within the period the law allows.
This site is intended for adults and is not directed at children. Personal information is not knowingly collected from anyone under the age of majority in their location.
If information belonging to a child has been submitted, it will be removed once it comes to attention through the contact details below.
Some pages link out to carrier sites, document portals or other external resources. Those sites operate under their own privacy practices, which are not controlled here.
Reading the privacy policy of any external site before sharing information with it is always worth the few minutes it takes.
This policy may be updated as practices, services or legal requirements change. The date shown at the top of this page always reflects the most recent version.
Continuing to use the site after an update means the revised policy applies. Reviewing this page from time to time keeps the current terms clear.
Questions about this policy, or about the information held, can be raised through the details below.
A message can also be sent through the contact page.
